The very nature of the auction process dictates that a range of products in various conditions are offered for sale. At lots4auction.com.au our aim is to ensure that you are satisfied with your purchases and that you will visit our site and use our service time and time again. Our intention is to provide you with as much information as we can about a product and its condition, so you can make an informed decision before you commit to buying a product. To this end, each product is assigned a number of Item Condition Types in the Auction Listing. Examples of these classifications are explained in more detail below.

Please note: All products are limited to supply on hand and we make no guarantee of continued availability. Due to the dynamic nature of the auction business, it is not possible for us to guarantee the replacement or exchange of products that are found to be defective on delivery.

Item Condition Classifications

Brand New
Products which hold this classification are new and unused. These items are sold in their original packaging and will come complete with operating manuals and other accessories, if applicable. Note: Some computer products such as hard drives may be provided in a plain outer packaging. These are called OEM (Original Equipment Manufacturer) products. This term indicates that the product was manufactured as part of a larger whole and normally supplied to a Computer System Builder. Manufacturer’s warranty is normally valid, although refer to Auction Listing.

Reconditioned / Refurbished
Items deemed reconditioned may have been used but have since been tested and found to be in correct working order by the manufacturer, distributor or other technicians. These products are guaranteed to meet all original manufacturer specifications (unless otherwise stated) although some accessories may vary from standard and some elements such as operating manuals may be missing. Generally sold in their original cartons, some products may show signs of wear and the purchase of these items at auction assumes acceptance of this condition. Manufacturer’s warranty may be valid, but refer to Auction Listing.

Resealed
Resealed items may have been removed from the original packaging for testing or other purposes by the manufacturer or may have been opened and subsequently returned by the customer, having seen little or no use. In many cases, products will be in their original cartons although some accessories may vary from standard. Manufacturer’s warranty may be valid, but refer to Auction Listing.

Used
These products have been used and have not been tested by the manufacturer or the distributor to ensure that the product is in working order. These items are not guaranteed to meet the original manufacturer specifications. Some products may show signs of wear or minor damage and these products are purchased in the auction on an "as is" basis. Used items will not come with the original packaging and some accessories may vary from standard or be missing. No warranty will apply.

Ex Lease / Ex Rental / Ex Govt
Products that are classified ex lease, ex rental or ex Govt have been returned to the leasing company or financial institution, or from a Government Department. These products are used and will not come with their original packaging. The items have since been tested for visual and functional flaws which will be stated in the Auction Listing. The products may show signs of wear (including marks and surface scratches) and some accessories may vary from standard or may be missing. No warranty will apply.

Ex Demo
Items which carry this classification have been put on display by the manufacturer or distributor prior to consignment to us but may not have been used at all or may have seen minimal use for demonstration purposes. These items are not second hand and have been consigned directly from the manufacturer, distributor or retailer to us. We test all products sold under this classification to ensure that they are in correct working order. It should be noted that some products may show signs of wear and the purchase of these items at auction assumes acceptance of this condition. Products are generally sold in their original cartons however some accessories may vary from standard, for example, the operating manual may not be included. Manufacturer’s warranty is normally valid, although refer to Auction Listing.

As Is, Where Is

This classification is used where an item is sold in its present condition (whatever that may be) and from its current location (as described in the Auction Listing). It is the Buyer’s responsibility to inspect the item prior to bidding and to remove it from its current location within the time frame given. An example of this classification would be a heavy printing press.